Missie Dunham is a GTM and Customer Success leader with deep experience scaling post-sales organizations across high-growth SaaS companies. She specializes in building customer-centric operating models that drive adoption, retention, and expansion through a strong blend of human-led engagement and digital scale. Missie has led global Customer Success and Revenue teams, partnering closely with Product, Sales, and Marketing to align GTM strategy with customer outcomes. Her work focuses on modernizing post-sales motions, operationalizing customer insight, and creating predictable growth through data-driven decision-making. She is known for her practical, operator-first approach to Customer Success, helping organizations design systems that scale without losing the human connection.